Privacy Policy

At Coyzoon (https://www.coyzoon.com), your privacy is important to us. Founded on July 17, 2022, our mission is to provide high-quality handmade leather accessories while ensuring the security and protection of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

When you interact with Coyzoon, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
  • Account Information: Login credentials if you create an account on our website.
  • Order Information: Products purchased, order date, shipping preferences, and delivery instructions.
  • Website Usage Data: IP address, browser type, pages visited, time spent on our site, and referral sources.

This information helps us provide a smooth shopping experience, process orders, and improve our services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders efficiently.
  • To communicate with you regarding order updates, shipping notifications, and customer support.
  • To improve our products, website functionality, and customer experience.
  • To send promotional offers, newsletters, or updates if you have opted in.
  • To prevent fraudulent activity and ensure the security of transactions.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Coyzoon uses cookies and similar technologies to enhance your browsing experience and analyze website performance. These may include:

  • Session Cookies: To keep track of your shopping cart and login status.
  • Analytics Cookies: To monitor website usage patterns and improve services.
  • Marketing Cookies: To deliver personalized promotions and offers.

You can choose to disable cookies in your browser; however, some website features may be limited.

4. Data Security

We implement industry-standard security measures to protect your information, including secure server environments, encryption, and restricted access to sensitive data. Despite these measures, no method of transmission over the Internet is 100% secure.

5. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: Trusted partners who assist with payment processing, shipping, marketing, or analytics.
  • Legal Requirements: To comply with laws, regulations, or legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are required to maintain the confidentiality and security of your data.

6. Payment Information

Coyzoon accepts secure payments via PayPal, Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. Payment data is processed through encrypted and PCI-compliant payment gateways. We do not store full credit card numbers on our servers.

7. Your Privacy Rights

You have the right to:

  • Access your personal information and request a copy.
  • Correct or update your personal information.
  • Request deletion of your personal data, subject to legal and contractual obligations.
  • Opt out of marketing communications by following the unsubscribe link in emails.

To exercise your rights, please contact us at support@coyzoon.com.

8. Children’s Privacy

Coyzoon’s website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date will be updated at the top of this page. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions or concerns about your privacy or how we handle your data, please contact us:

Email: support@coyzoon.com
Phone: +86 755 2814 5678

Visit https://www.coyzoon.com to explore our collection of handmade leather accessories, crafted with care, quality, and your privacy in mind.