Payment Policy

At Coyzoon (https://www.coyzoon.com), we are committed to providing a secure and seamless shopping experience for our customers. Founded on July 17, 2022, Coyzoon specializes in handmade leather accessories crafted with care and shipped directly from Shenzhen, China to the USA. This Payment Policy explains how payments are processed, accepted methods, and important guidelines to ensure a safe and reliable transaction.

1. Accepted Payment Methods

We offer a variety of secure payment options to make shopping convenient for our customers:

  • PayPal
  • Visa
  • Mastercard
  • Maestro
  • American Express
  • JCB
  • Diners Club
  • Discover

All payments are processed through encrypted, PCI-compliant gateways to protect your financial information.

2. Payment Processing

  • Payments are authorized at the time of purchase.
  • Your order will be processed only after payment confirmation.
  • Orders placed after the cut-off time of 5:00 PM (GMT-05:00 Eastern Standard Time, New York) will be processed the following business day.
  • Handling time is 1–2 business days (Mon–Fri), after which your order is shipped.

3. Security of Payment Information

Your security is our priority:

  • We use industry-standard encryption protocols to protect payment information.
  • Coyzoon does not store full credit card details on our servers.
  • All transactions are monitored for fraud prevention and unauthorized activity.

4. Payment Confirmation

After successfully placing an order:

  • You will receive an order confirmation email with the payment details and order summary.
  • A shipping confirmation email with tracking information will be sent once your order is dispatched.

Please ensure your email address is correct to receive all notifications.

5. Currencies and Pricing

  • All prices on Coyzoon are listed in USD, unless otherwise stated.
  • Prices include applicable taxes unless noted.
  • Coyzoon reserves the right to adjust prices, promotions, or discounts at any time without prior notice.

6. Payment Issues

If your payment fails or is declined:

  • Please verify that all payment information is correct.
  • Ensure your bank or card provider has sufficient funds and supports international transactions.
  • Contact support@coyzoon.com or your payment provider for assistance.

Orders cannot be processed until payment is successfully completed.

7. Refunds and Payment Reversals

Refunds for returned or exchanged items are processed according to our Returns Policy:

  • Refunds are issued to the original payment method within 5 business days of receiving the returned item.
  • If your payment is reversed or disputed without following the proper return process, Coyzoon reserves the right to withhold further orders or take necessary action.

8. Contact Us

For any questions related to payments, refunds, or security:

Email: support@coyzoon.com
Phone: +86 755 2814 5678

At Coyzoon, we combine traditional craftsmanship with secure online transactions, ensuring you receive your handmade leather accessories safely and reliably. Visit https://www.coyzoon.com to shop with confidence.